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  • Choosing Cremation
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  • For Practitioners
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      • CANA Member Benefits
      • Member Login
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      • Blog
      • CANA's Cremation Brochure Series
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    • 2025 Media Kit
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    • CANA PR Toolkit
    • Find Local CANA Members
  • Education
    • Access Your Online Courses
    • Crematory Operator Certification >
      • COCP - In English
      • COCP - en français
      • COCP - en Español
      • Pet Cremation (CPCO)
      • Alabama Refresher Program
      • Illinois Refresher Course
    • Cremation Specialist Certification
    • Business Administration Certification
    • Continuing Education Online
    • Pet Aftercare
    • Natural Organic Reduction >
      • Natural Organic Reduction Operations Certification
    • Digital Certificates & Badges
    • Academic Scholarships
    • Calendar of Events
    • Webinars
    • 107th Convention
    • 2026 Symposium
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News

ARTICLE

Date ArticleType
4/7/2021 4:00:00 AM CANA Press Release

Join CANA’s Final Crucial Conversation On April 14!

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

JOIN CANA’S FINAL CRUCIAL CONVERSATION ON APRIL 14!

WHEELING, IL—Pandemic Lessons on Preneed and Aftercare, the fourth and final entry in CANA’s Art and Science of Cremation: Crucial Conversations Virtual Series series, goes live on Wednesday, March 14, at 1 pm CT. Along with facilitators Jon Lefrandt (Domanicare), Alex McCracken (Funeral Innovations), and Mitch Smith (eFuneral), you’re invited to gain insights into how the pandemic has affected trends in preneed and aftercare along with your fellow preneed sales agents, counselors, and funeral directors.

It only takes an hour out of your workday to connect with colleagues on topics that matter to you. The virtual conversation series was designed to bring practitioners together to talk about a topic that matters to their businesses. Subject experts Lefrandt, McCracken, and Smith will speak briefly to get the ball rolling before they join participants in a roundtable-style discussion, sharing challenges and solutions among colleagues.

The facilitators will begin with quick insights into the shifting landscape around funeral planning, aftercare, and preneed sales and finding strategies to take advantage of current trends. The ensuing roundtable conversations will focus on the opportunities that a comprehensive aftercare program offers during and after a pandemic; using digital marketing as a means to reach people in the community, open up conversations, and build connections; and how funeral planning trends have impacted preneed before and during COVID—and how it will continue to impact the post-COVID era.

“This is a welcoming, committed, and supportive group of people tackling issues that matter,” said Denis Desrochers, CANA Board Member and member of the Symposium Planning Advisory Group. If you’ve never been to a CANA event, this is a whole new way to meet. This space is designed to be progressive, practical, professional—and comfortable!

Thanks to the generosity of series sponsors Dignity Memorial and Implant Recycling, registration is free for CANA Members and just $15 for non-members. The preneed and aftercare conversation is sponsored by Homesteaders, OpusXenta, and National Guardian Life (NGL). 1.0 CEU is available from the APFSP. Be sure to attend—recordings will not be available.

goCANA.org/crucialconversations

ABOUT CANA

Founded in 1913, the Cremation Association of North America (CANA) is an international organization of over 3,300 members, composed of funeral homes, cemeteries, crematories, industry suppliers, and consultants. CANA members believe that cremation is preparation for memorialization.

Copyright 2000-2025 Cremation Assoc. of North America. All rights reserved.
499 Northgate Parkway, Wheeling, IL 60090-2646
v 312.245.1077 f 312.321.4098
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